MSP


Is Healthcare Compliance Enough?

Compliant image

The healthcare industry is a top target for cyber criminals. Healthcare providers hold patients’ personal and financial data. Plus, they offer a critical service and could be more likely to pay ransom to get systems back up and running. Recognizing the threat, industry regulators have instituted cybersecurity standards. Noncompliance is costly, but the real question is whether meeting the standards is enough.

With growing threats to the healthcare industry, meeting compliance standards is important. Achieving compliance with industry standards indicates a healthcare provider has met the minimum, but this still may not be enough.

Compliant, after all, does not mean cybersecure, not as rigorously as required to protect patient data and electronic health records, or to avoid the damage of a ransomware attack or system downtime caused by another type of virus.

Consider who is making the rules about compliance. How agile can they be? Industry-wide standards are not established quickly. That means medical compliance will never be able to keep up with the pace of change in cyber threats.

Healthcare Compliance Focal Points

Healthcare compliance focuses on specific components of cybersecurity and patient privacy. There are rules about:

  • who can access patient data;
  • controlling and tracking access;
  • using and disclosing patient data;
  • how to safely store and or discard personal and financial data;
  • steps to take if a breach is detected;
  • training staff with access to protected data.

Nevertheless, thousands of compliant healthcare organizations still get breached every year.

Why You Need More than Compliance

It is important to note that compliance protects the healthcare user first. Securing the healthcare provider’s environment means authenticating users, encrypting data, and more.

Reacting to the latest compliance policy statement from the industry regulator isn’t enough. Protecting against new threats also means keeping up to date on the latest.

If that sounds like a lot of work, it is.

Healthcare providers want to keep patients healthy and protect their health. Who has time to learn about new cyber exploits, inventory technology, or audit systems?

Working with a managed service provider (MSP), healthcare providers gain a valuable partner. An MSP can do a risk assessment. These IT experts can also recommend the best data backup, plus, assist with business continuity planning. They can watch all access points in the healthcare environment. Beyond desktops this can also mean:

  • mobile devices such as tablets or cell phones;
  • Internet of Medical Things devices, including digital stethoscopes;
  • third-party system integration.

Partner with an MSP that understands healthcare cybersecurity – that’s both compliance and technical, physical, and administrative safeguards needed. Doctors want their patients to be proactive in disease prevention. An MSP takes action in advance to avoid cyber viruses and keep data secure.


Invest Now in Your Top Tech Priorities

The global economy is in a slump. But believe it or not, now could be a good time to invest in technology priorities.

You may already have streamlined processes. You had certain technology tools and systems in place to get things done. It all was working fine. Yet 2020 brought many challenges to the way business functions. The technology you relied on in the past may not be the best answer to your current business needs.

You might have been putting off cloud migration, as most work was onsite, or you resisted remote working out of concern that employee productivity would suffer. Perhaps your business didn’t want to secure a “Bring Your Own Device” workplace.

Now, you need to rethink how your employees report for work. You could be facing any of 2020’s familiar challenges such as:

  • a server that could support your teams overburdened by remote workers;
  • a reliance on email document exchange causing difficulties with version control and accountability;
  • not having enough software licenses to accommodate employees working from home;
  • employees lacking the technology to get work done offsite.

Businesses need to act now to address their new technology needs. Keep in mind that many vendors are offering discounted services, plus, you may find it easier to access business loans for tech investments.

Stepping Up Your Tech Game

Some businesses are struggling to keep their doors open. Others are waiting out the current situation to see how things shake out. Then there are those that are rolling the dice and betting on a rebound. Improving the IT environment can be a foundation for future business success.

Plans may have already been in place to invest in a systems or hardware upgrade or migrate to the cloud. Continuing the digital transformation journey, when everyone is adapting already, could make sense. Reduce negative impacts by making the change while employees are working remotely. Downtime may not be as big of a challenge.

Your business may also invest in data backups and disaster recovery solutions. Didn’t have business continuity plans in place? You’ve likely realized their importance now. These plans prepare your business for data breaches, ransomware attacks, power outages, or natural disasters. Contracting for cloud data backup pays off when you can recover quickly and cut damage done.

Starting a partnership with a managed service provider (MSP) is also helpful. An MSP gets to know your business and its systems and needs. They can help find cost savings and identify opportunities for greater efficiencies. They can also offer expert IT advice, manage and track your data backups and cybersecurity, or take on day-to-day tasks, freeing up your IT team for revenue-generating innovation.

If you’re thinking of making a tech investment, contact us today. We’re available to consult on the best solutions for your business needs.

Our experts can put your plans into practice while you focus on your business recovery. Contact us today!


Make an MSP Your Technology Sherpa

They don’t always get credit, but climbers reaching the summit of Mount Everest rely on a Sherpa to guide them. Making information technology decisions can feel like climbing a mountain, but there’s help for that, too. A managed services provider (MSP) can be your technology Sherpa.

With so many of us working off-site right now, digital transformation has moved from “wouldn’t it be nice?” to “we need to be there now.” Technology is as essential to business success as oxygen is to those scaling Everest. Going digital can be daunting, especially when under pressure to get your business back on track. Where does one even begin?

Working with an MSP, you partner with consultants to navigate the technology mountain. Even before COVID-19 sent so many people home to work, MSPs provided IT help:

  • researching new technologies to help customers collaborate better and work more efficiently;
  • finding cost savings and ways to streamline business processes;
  • offering cybersecurity and data backup strategies to suit business needs;
  • monitoring and maintaining IT networks, systems, software, and applications;
  • keeping systems up to date and secure;
  • migrating business applications to the cloud.

The current environment is challenging businesses to pivot quickly, yet it’s business as usual for the MSP. Our experts have prepared for decades to help business enable work from home and save money.

Taking the MSP Route

Working with an MSP, you gain the assistance of IT consultants to make the right tech decisions. This isn’t just deciding what online meeting platform works best for your needs (although an MSP can do that, too). A great MSP partner will take the time to learn:

  • how you do business now;
  • what technology is available;
  • how users engage with the technology (on-site, mobile, a hybrid?);
  • what your end users are looking for;
  • short- and long-term business goals.

With this information, they can provide IT help at the business-strategy level. The MSP will see what works and what doesn’t. Drawing on a depth of experience with other customers, an MSP can avoid expensive mistakes. With a wealth of contacts with technology vendors, the MSP can often find you better deals.

The MSP partner makes IT its sole focus. You can spend your time on other important areas of your business. For a consistent subscription fee that shows great ROI, the MPS will work to:

  • improve efficiency and flexibility;
  • enhance security and compliance;
  • monitor and maintain your business systems;
  • reduce costs and streamline processes;
  • identify new technologies that can boost your users’ productivity.

Technology Tailored to Your Needs

Up until now, you may have been taking the guided bus tour approach to technology. You pay for an IT service and expect it to take you from point A to point B without a hitch. Working with an MSP, you’ll get a tailored IT solution. After getting to know your technology, user practices, and strategy, the MSP develops a customized journey. Your digital transformation will follow a step-by-step approach that considers your particular characteristics.

Work with an MSP as your technology guide. Our experts can help you pivot if you need to. We can help you allow staff to work at home, securely and efficiently. We can help you save money. We can help downsize technology if that’s what the current situation requires and make smarter decisions as you scale Mount Technology with the help of our experts.

An MSP can even work virtually to provide the strategic support you need. Contact us today at 615-502-0552!