Elite Managed Services

Do You Want World Class IT Service So You Don’t Have to Worry About Your Computer or Phone Systems?

We have a solution and we call it NetCare. Our NetCare service is for those who want world class service from their IT company so they never have to worry about their computer systems. Our motto at Computer Specialists is “Do it right the first time.”

We know that businesses are constantly challenged by the task of managing the demands of growing their business while coping with continuous technology challenges. Let us be your IT department by proactively monitoring your systems and fixing issues before they cause a major problem. We have multiple technicians to suit your needs. From 5 PC’s to 50 PC’s we can take care of everything.

Our NetCare Plan provides affordable proactive IT management and support to growing businesses.  Utilizing our unique framework for providing managed services, MY COMPUTER SPECIALISTS provides a range of proactive services to keep your computer systems up and running and your people and business productive.

So, what exactly does our NetCare service provide?

A complete IT department for a price lower than one full time staff member.

We will help increase productivity by reducing computer problems and downtime.

We will reduce risks to your data by implementing security based on vendor best practices.

We lower your IT costs in the long run by working together to implement the right systems for your company.

We have a complete process to make sure your company stays productive, secure, and up to date with technology for your needs. One of our System Administrators will visit you monthly to do any proactive maintenance on your systems and to verify compliance to any standards we have put into place.

We have a dedicated CIO meet with you on a regular basis to make sure technology is aligned with your business needs.

We make sure someone is available during your business hours to take care of any questions or issues that may arise. We can even integrate with your existing internal IT person.

We only have one plan and it is all inclusive. For a flat monthly fee, determined by the requirements of your business, we will take care of your server(s), desktops, security, remote access, backup and disaster recovery, email, database, licensing, software, any add on components to your system and much more. We will do all of this with a no pay guarantee if you are not entirely satisfied with our service that month.

Please call us at 615-502-0552 to meet with a specialist for complete details of our service offering.

Other Service Offerings

If you are not ready for our NetCare fully managed service plan then we still offer IT support for you on an as needed basis. We have technicians skilled in Windows, Linux, virtualization, firewalls and security, advanced networking, wireless, backups and much more.

We also offer a fully managed disaster recovery solution tailored for your business.

Call us today to learn more about our support offerings.

Listen to What Some of Our Clients Are Saying About Us!

“Great idea. Why doesn’t everyone do this? We always had something stupid going on here. A slow computer, a locked user account, antivirus that got turned off and caused havoc, you name it. Our network installer would always tell us he’d be here later, so we waited. A friend of mine told me they used Computer Specialists and they never waited. So we called them and they just remote controlled us instantly and fixed the issue. GREAT! Now we enrolled in their NETCARE plan and we don’t have any problems anymore at all. Michael and Jon really take care of us. Thanks guys!”
-Laura, Owner, LTS Services
”Before Michael and Jon came in, we had one of our more knowledgeable employees maintain our system. We didn’t realize all that was being missed until we had a drive crash on our server and we lost everything. We thought it was mirrored but it wasn’t. The guys at Computer Specialists really worked hard to get our data back and set our server up the correct way. After that we signed up for their NETCARE Plan and our whole network even runs better now. No more worries. Thanks guys.”
– Ed, President, Spike Studios