Why Us


Why Use Computer Specialists?

Our Process. We have a proven documented process that will keep your company running smooth. We use documented industry best practices to standardize system setups. We don’t just set you up and never talk to you again. We are committed and constantly engaged in your business process in order to deliver you world class service.  With our process you will see us so much that you will think we work there.

We listen first, and offer solutions second. No one knows your business needs better than you. And when you need a solution, the last thing you need is someone to come in and waste time on things that you won’t even use. We’ll work with you on a solution and keep you involved with what we are doing.

Our technicians are seasoned, qualified, professionals with years of real world experience. Our technicians also maintain vendor certifications in Microsoft, Linux, Novell, Cisco, VMware, Checkpoint, Sonicwall, and more. We require our staff to complete on-going training to ensure we are up-to-date on the latest technologies and solutions.

We are far less expensive than hiring full-time computer support staff. By outsourcing your computer support to us, we can save you thousands of dollars on hiring, salary, and benefits and still give you the just in time computer support that you need.

We GUARANTEE to provide you with the most cost-effective solution to your problem. As a business owner myself, I understand the importance of keeping overhead and costs to a minimum. That’s why I require that all of our technicians are trained to find the least expensive solution to your problem without sacrificing quality. We never charge clients for expensive upgrades, hardware, and solutions that aren’t 100% necessary.

 

Our Staff

We have been supporting small business owners and IT managers for over 15 years. Our technicians are qualified professionals with years of real IT experience not just out of school. We only hire the best. 

When you call us, you will get a US based technician, that speaks clear English and will explain IT in a way you can understand.  

Some of our technicians qualifications:

  • A+ Certified Technicians
  • Microsoft MCSE
  • Cisco Certifications
  • Novell Master CNE
  • Linux LPI
  • Checkpoint
  • Virtual Infrastructure Professional

Experts with:

  • Virtualization Technologies
  • All Microsoft Technologies
  • Linux and Open Source Software
  • Novell Netware, Groupwise, ZENworks, OES
  • Cisco
  • Cloud solutions
  • Security, Spam, Spyware, Anti-Virus, Intrusion Detection
  • VPN technologies
  • Voice Over IP phone systems
  • E-mail
  • Desktop maintenance and support

If your business is in the Gallatin area, give us a call to discuss how we may help.

 Listen to What Some of Our Clients Are Saying About Us!

“We started with a small system that was really no problem until we started growing. We tried to do it ourselves for a while. We would call Michael when we were in over our heads. Well, now that we have 20 computers on our system we are over our heads all the time. We signed up for NETCARE and now we can concentrate on what we know.”
– John, Owner, Pahlman Enterprises

 

“We’ve only used Computer Specialists once, but were very happy with the results. One of my employees computers was running very slow all morning, and I mean VERY slow. Well it turned out to be a simple fix and he was at full speed 1/2 hour after we called. I should have called in the morning! We will definitely use them again”
-Ron, President, Triple R Trailers